Quick Answer: How Do You Troubleshoot A Computer Problem?

What are the 6 steps of troubleshooting?

The six steps of troubleshooting.Identify the problem.

Establish a theory of probable cause.

Test probable cause theory to determine actual cause.

Establish an action plan and execute the plan.

Verify full system functionality.

Document the process..

How do I troubleshoot a Web server?

General Troubleshooting StrategiesCheck if the Service is Running.Restart the Service.Enable the Service.Check your Service’s Bound IP Address and Ports.Analyze Service Logs.Review Firewall Rules.Disable Firewall Rules.Frequent Error Codes.More items…•

How do you troubleshoot a problem?

9.2 General Steps to Troubleshoot an IssueIdentify the symptom: Identify the Type of Issue. Find the problem area. … Eliminate non-issues: Make sure the correct patches, drivers, and operating systems are installed. … Find the cause: Check for typical causes in the area. … Find the fix: Find a possible workaround.

What is the troubleshooting process when working on a computer?

To troubleshoot is solving a problem or determining a problem to an issue. Troubleshooting often involves the process of elimination, where a technician follows a set of steps to determine the problem or resolve the problem. Computer troubleshooting overview.

What are the 5 steps in troubleshooting a computer problem?

The Five Steps of TroubleshootingInformation Gathering.Analysis and Planning.Implementation of a solution.Assessment of the effectiveness of the solution.Documentation of the incident.

What are the troubleshooting tools?

Some of the basic network troubleshooting tools are as follows:Ping.Tracert/ Trace Route.Ipconfig/ ifconfig.Netstat.Nslookup.Pathping/MTR.Route.PuTTY.

What are the types of troubleshooting?

The Top 10 Basic Network Troubleshooting Tools Every IT Pro Should KnowSpeedtest.net/pingtest.net.Subnet and IP Calculator. … PuTTY/Tera Term. … Netstat. … Nslookup. … Ipconfig/ifconfig. … Tracert/traceroute. … Ping. The most commonly used network tool is the ping utility. … More items…•

What are the 8 steps of troubleshooting?

The 8-Step Process is:Step 1 – Clarify the Problem (framing) (GTS1-2) … Step 2 – Breakdown the Problem (GTS 2) … Step 3 – Target Setting (GTS2) … Step 4 – Root Cause Analysis (GTS3) … Step 5 – Develop Countermeasures (GTS3) … Step 6 – See Countermeasures Through (GTS3) … Step 7 – Monitor Process and Results (GTS3)More items…•

What are the 7 steps in problem solving?

Here are seven-steps for an effective problem-solving process.Identify the issues.Understand everyone’s interests.List the possible solutions (options)Evaluate the options.Select an option or options.Document the agreement(s).Agree on contingencies, monitoring, and evaluation.

How can I be good at troubleshooting?

4 Tips to Strengthen Your Troubleshooting SkillsWhat’s wrong? It’s nearly impossible to properly fix a problem if you cannot see the problem, especially with computers. … Keep it simple, stupid! … Practice, practice, practice. … “I don’t know” … Vendor documentation. … Ask your peers. … Search Google, check out message boards. … Related courses.More items…•

How do you troubleshoot a computer?

Eleven Tips for Troubleshooting SoftwareFree up RAM by closing other open programs. … Restart the software. … Shut down and restart your computer. … Use the Internet to find help. … Undo any recent hardware or software changes. … Uninstall the software, then reinstall it. … Look for software patches. … Scan for viruses and malware.More items…

What are troubleshooting skills?

In simple words, troubleshooting skills are the problem solving abilities of a person. … Ideal troubleshooting skills mean you begin with gathering maximum information to define the actual problem, and provide the best possible solution by generating and evaluating all possible solutions.

How do you check for troubleshooting?

To find them, open the Control Panel, type “Troubleshoot” into its search box, and click the “Troubleshooting” icon. Click “View all” at the left side of the Troubleshooting pane and you’ll see a full list of available troubleshooters.

How can I improve my troubleshooting skills?

Use these ten creative tips to improve problem-solving skills, develop more strategic ways of thinking, and train your brain to do more.Dance Your Heart Out. … Work out Your Brain with Logic Puzzles or Games. … Get a Good Night’s Sleep. … Work out to Some Tunes. … Keep an “Idea Journal” with You. … Participate in Yoga.More items…

What is the last step in troubleshooting?

The six steps are:Identify the problem.Establish a theory of probable cause.Test the theory to determine cause.Establish a plan of action to resolve the problem and implement the solution.Verify full system functionality and if applicable implement preventative measures.Document findings, actions, and outcomes.

What is the basic troubleshooting?

Troubleshooting is the process of diagnosing the source of a problem. It is used to fix problems with hardware, software, and many other products. The basic theory of troubleshooting is that you start with the most general (and often most obvious) possible problems, and then narrow it down to more specific issues.

What are the common computer problems and solutions?

Top 10 common computer problems & Solutions10 Common PC Problems And Solutions.Computer won’t turn on. This is probably the no. … Slow Internet. Nothing can be more frustrated than a slow internet connection. … PC Becoming Slow. … Windows Update Problem. … Noisy Hard Drive. … PC Fan Not Working. … Printer Isn’t Printing.More items…